Technical Consultant
On-site- Amsterdam, Noord-Holland, Netherlands
Job description
About Syntho
Syntho is a cutting-edge data technology organization, specializing in AI-generated synthetic data. Based in Amsterdam, the Netherlands, we were founded in 2020 with an ambitious goal: to resolve the global privacy dilemma and foster an open data economy, where data is both freely accessible and privacy-protected. Our innovative synthetic data solutions are designed to unlock the potential of your data while addressing privacy concerns. As a rapidly expanding scale-up, we are on a mission to lead the future of data-driven innovation, and we need passionate individuals like you to join our journey.
Job description
We are looking for a Technical Consultant to join our team at Syntho. In this pivotal role, you'll build and maintain strong customer relationships. Your key responsibilities include:
- Support clients with deploying and using the Syntho platform in their environment.
- Manage client success through onboarding, training, and practical application of the Syntho platform.
- Act as the primary contact for client technical inquiries.
- Provide technical training and demonstrations, explaining technical aspects of our software in easily understandable language.
- Support pre-sales activities by offering technical guidance in discussions, tenders, and proposals.
What’s in it for you
- Work with the latest technologies in AI and data privacy.
- Contribute to resolving the global data/privacy challenge.
- Be part of a young, ambitious team.
- Enjoy monthly team outings, weekly catch-ups, and company social events.
- Experience a unique startup culture that encourages responsibility and independence.
- A vibrant atmosphere with treats, drinks, and various social events.
- Great location in Amsterdam with flexible working hours and the option to work from home.
Job requirements
Job requirements
- MSc in Computing Science or technical-related major.
- 4+ years of experience in a technical customer-facing role, preferably in a high-tech B2B environment.
- Technical expertise in databases, data warehouses, data lakes, (private) cloud, on-premise solutions, and data catalogs.
- Affinity with AI & Analytics, and Software Development & Testing.
- Knowledge of deployments via Docker and Kubernetes for on-premise and cloud.
- Strong communication skills to translate complex technical concepts into language understandable by non-technical stakeholders.
- Experience in project management and client guidance.
- Organized, problem-solving nature, with excellent time management skills.
- Customer-focused approach with the ability to build strong client relationships.
- Fluency in Dutch and English, and the ability to thrive in a startup environment.
- A proactive, energetic personality with a drive to continually seek new ways to enhance customer success and satisfaction.
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